Welcome to Popoland. We highly value your privacy and commit to protecting your personal information and data security. This Privacy Policy clearly defines how we collect, use, store, protect, and disclose your personal data when you visit and shop on our official website, applicable to all users accessing our platform from the United States and Canada. This policy complies with local data protection laws and payment platform compliance standards.

1 Information We Collect

We only collect necessary user data to provide standardized e-commerce services, including the following categories:

  • Personal Data: Your full name, valid email address, contact phone number, shipping address, billing address, and payment-related information. We do not store full credit card details on our servers. All payment data is securely processed and encrypted by authorized third-party payment service providers.
  • Order Data: Your purchase records, ordered product information, order transaction status, and after-sales service records.
  • Website Usage Data: IP address, browser type, device information, webpage browsing records, access time, and on-site activity data for website operation analysis.

2 How We Use Your Personal Data

Your personal data is only used for legitimate service and operational purposes, and will never be used for unauthorized behaviors. We may use your information to:

（1）Process and fulfill your orders, including order confirmation, product shipment, delivery notification, and after-sales follow-up;

（2）Provide timely customer support and respond to your inquiries, feedback, and problem resolution requests;

（3）Optimize website functions, improve product and service quality, analyze user operation trends, and fix technical system bugs;

（4）Fulfill legal and regulatory obligations, including tax declaration, transaction record retention, fraud monitoring, and risk prevention.

3 Data Protection & Third-Party Sharing

We adopt strict technical and management measures to protect your personal data. Our website applies standard SSL encryption technology to ensure secure data transmission. All payment transactions are processed through compliant third-party payment processors, and complete credit card information will never be saved on our local servers.

We only share your necessary data with trusted third-party service providers who assist in order fulfillment, including logistics carriers and payment processors. All cooperative partners have signed data confidentiality agreements and are strictly prohibited from using your personal data for unauthorized commercial or other purposes.

We solemnly guarantee that we will never sell, rent, or lease your personal information to any third parties for marketing or commercial purposes.

4 User Privacy Rights by Region

We respect and fully protect your legal data rights in accordance with local privacy laws:

（1）United States Users: In compliance with the California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and other applicable U.S. state privacy regulations, eligible users have the right to access their stored personal data, correct inaccurate information, and opt out of non-essential data sharing. We do not engage in personal data sales activities.

（2）Canadian Users: In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to apply for access to, correction of, or legal deletion of your personal data, subject to mandatory legal retention requirements.

（3）General User Rights: All users can update and modify their personal account information independently or contact our support team for assistance.

5 Cookie Usage

Our website uses standard browser cookies to optimize your shopping experience. Cookies are used to retain your shopping cart data, customize webpage content display, record browsing preferences, and analyze website operation traffic. You can disable cookie functions through your browser settings at any time. Please note that disabling cookies may affect partial website functions and shopping experience.

6 Cross-Border Data Transfers

Our business and data operation headquarters are located in the United States. If you access our website from Canada or other regions outside the United States, your personal data may be transferred to and processed in the United States.

By using our website and services, you fully acknowledge and consent to such cross-border data transmission and processing. Data protection laws in the United States may differ from those of your local region. We have established standardized contractual safeguards with all service providers and adopted professional technical protection measures to ensure your personal data obtains consistent and compliant protection.

7 Privacy Inquiry Contact

If you have any questions, requests, or disputes regarding our privacy policies and personal data processing, please get in touch with our official support team at popolandfifi@gmail.com. We will respond to all legitimate privacy inquiries and requests within 1–3 business days.

8 Policy Update & Compliance Statement

We reserve the right to update and revise this Privacy Policy in accordance with legal and operational requirements. The latest version will be posted on our official website and take effect immediately upon publication. This policy is fully compliant with e-commerce operation rules and Stripe payment platform compliance requirements.